For Patient Access teams
Your team retypes referral faxes into Epic all day. Not anymore.
ReferAI reads every referral fax, printed or handwritten, and creates a ready-to-schedule order in Epic in seconds. Developed in partnership with Wellstar Health System.
Watch a fax become an Epic orderFrom fax line to Epic order
Referral faxes land in ReferAI the moment they hit your fax line. Demographics, insurance, diagnoses, referring provider, referred provider or procedure, urgency: extracted and structured in seconds, even from handwritten forms. Your team opens Epic and finds a ready-to-schedule order, not a PDF in a workqueue.
Your Epic workflow, unchanged
Real orders in your Epic environment, routed by your rules: your workqueues, your protocols, your order questions, your triage. Schedulers see nothing new, except a workqueue that's ready to work. Every extraction can be reviewed by your staff before it becomes an order.
Built for real fax traffic
Multi-order faxes become separate orders, each routed correctly. Medicare ABN and order-validity checks stop invalid orders before they're created in Epic. Layered safety checks make sure every fax gets processed. Integrates with OnBase and Epic Gallery.
More capacity, same team
The hours come back as scheduling and patient contact, not as a headcount conversation. Absorb new clinics and service lines without new FTEs, and cover the intake vacancies you already can't fill. It's capacity you've been trying to hire, already on staff.
Measured, not promised
Every deployment starts with a defined baseline and committed metrics — hours saved, first-pass accuracy, turnaround time — measured over a 90-day window. We show the math.
20 minutes · Live demo · Your questions
80+% reduction in manual transcription · Developed in partnership with Wellstar Health System