Platform · ReferAI
From fax to Epic order in seconds.
Developed in partnership with Wellstar Health System
ReferAI reads every referral fax, printed or handwritten, and creates a ready-to-schedule order in Epic. No retyping, no workqueue limbo.
Live in weeks, measured in 90 days
Some AI projects need a year of committee review. This one is non-clinical, human-in-the-loop, and administrative: no FDA questions, no clinical-liability review, a faster path through AI governance. Live in weeks, measured against a defined baseline in 90 days.
How it works
A fax arrives.
Referral faxes land in ReferAI the moment they hit your fax line. No sorting, no scanning queue.
ReferAI reads it.
Demographics, insurance, diagnosis, referring provider, urgency — extracted and structured in seconds, even from handwritten forms.
An order is ready in Epic.
Your access team opens Epic and finds a ready-to-schedule order, not a PDF. They schedule; the referring practice hears back.
The labor math
Each referral fax costs 5–10 minutes of skilled transcription before anyone can schedule. Every 50 faxes a day is roughly a full-time workday of typing. ReferAI gives that time back: hours redeployed to scheduling and patient contact. It's capacity you've been trying to hire, already on staff.
Accurate, complete, first time
ReferAI captures demographics, insurance, diagnosis, and urgency from the source document itself, not retyped under time pressure. Every extraction can be reviewed by your staff before it becomes an order, and accuracy is one of the committed metrics we measure in the 90-day window.
Built for real fax traffic
Invalid orders stopped early.
Medicare ABN and order-validity triggers keep invalid orders from ever being created in Epic.
Multi-order faxes handled.
One fax with several orders becomes several orders, each routed correctly.
Sections split for Epic.
Order, clinicals, demographics, insurance: identified and separated when they need to import separately.
Nothing falls through.
Layered safety checks make sure every fax gets processed.
Works with your document flow.
Integrates with OnBase and Epic Gallery.
Your Epic workflow, unchanged
ReferAI creates real orders in your Epic environment: your workqueues, your protocols, your triage rules. Nothing new to learn for schedulers.
Measured, not promised
Every deployment starts with a defined baseline and committed metrics — hours saved, first-pass accuracy, turnaround time — measured over a 90-day window. We show the math.
Developed in partnership with Wellstar Health System
Make it easy. Make it you.
See what Flare would look like branded for your health system.
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